Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI Learn To: Create, modify, delete, and search for records Work with common Siebel business entities Use basic functionality of Siebel Sales and Siebel Call Center Navigate Siebel applications Describe other cross-application features Describe best practices for a Siebel implementation