End-User Training

The bottom line is that your end users need to use your applications the way they were intended to be used. Your business, or rather your business processes, depend on it. Many factors go into determining the approaches that are the best for your end users and your organization. There are also many tools that can make end-user training more efficient and provide your end users with a consistent end-user training experience before and after go-live.

We use instructional design best practices in addition to some of our own innovations to customize an end user training program for any project and any budget. We specialize in:

Training Strategies and Plans
Training Content Design and Development
Training Delivery
Large Scale End User Training Programs
Training Tool Selection and Implementation

Other Services
- Rescue My Training Program – When your end user training program is in trouble.
- TAM-On-Demand - A subscription of part-time end-user training support when you know you will have ongoing needs but not sure how much.

Building Blocks of End User Training

TAM Training believes End User Training is essential to your company’s success and your employees’ employment sustainment and growth journey. We want to partner with you to ensure that your employees possess the competencies and skills in which to perform their job responsibilities at peak efficiency.

Each Building block contains a range of services from which you may choose to fit the level of support to your need.

Analysis

We work with your staff to identify the learning needs for each audience.

Design

We devise an approach for meeting each audience’s needs.

Prototype

We create a template for each deliverable for your approval prior to developing the content.

Develop

All learning assets are created during this phase.

Implement

Training is delivered using a variety of modalities including instructor-led training, web-based training, self-paced training, and in-application support.

Measure

We measure the effectiveness of training to ensure its success.